Why Us

Our origin story has humble beginnings in the role-playing industry, which we've served for the past 14 glorious years. The products are tiny, often look identical, and have hundreds of different SKUs. In order to thrive, we sharpened our picking and packing skills to the edge of perfection. Time and time again our customers praised us for our accuracy, speed, and kindness when handling customer service issues. We became known for having superior order processing, international specialization, and amazing custom packaging.

We understand business owners and entrepreneurs because we are cut from the same cloth.  We built our shipping operation from the ground up with an amazing team and a little bit of elbow grease.  It wasn’t always easy, but all of our hard work and experience is an asset that we will use to help you shine. You put a lot of heart into your business, and you have our respect.

We want the people we respect to be successful. This is why we've put a lot of thought into optimizing the fulfillment experience. We will answer the questions you have and offer solutions you haven't thought of. This is what we refer to as "Delivering the Whole Package". With ShipStars at your side, you can focus on improving and growing your business.  Let us do the heavy lifting to support your dream.

What it Means to Deliver the Whole Package

Full-Service Onboarding

Our commitment to service starts before your goods reach us. We will present you with a full set of options that will bring your goods to us whether they are at another 3PL, your warehouse, or at a factory abroad.

Bespoke Fulfillment

Now that we have your products, you get to decide what happens next. We will help you select the right packaging, the right carrier, and how fast your goods reach your customers.

Custom Branding

We don't just ship plain boxes. If you feel like spicing up your presentation, you are in for a treat. We can help you design and source custom business cards, promotional materials, and packaging.

Advisory and Consulting

Thinking about global domination? Start a solo campaign or set the difficulty to easy mode by utilizing our expertise. There is no place on Earth we can't ship to, and if there is, you wouldn't want to anyway.

Ongoing Support

You should never feel like you're on your own. Plans change, packages disappear, and sometimes you just need to speak to a human. No matter the reason, we will pick up the phone and get to work.

Our Values

Do the Right Thing

You deserve an honest and reliable shipping partner. Life is hard enough as it is, and we promise not to add to your to-do list.

Speed is King

Speed is profit. We will treat your orders as if they were our own and get them out the door as quickly as humanly possible.

5 Star Service

Service so good, you'll never leave. We believe that once you experience the level of service we provide, you'll know you made a good decision.